COOL CAT CASINO

PLAYERS FROM UNITED STATES ARE WELCOMED
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Cool Cat Casino Review

Cool is one of the few words that have stood the test of the time, used to describe something that is great or awesome, that grandparents, parents and their kids can still relate to. What really is not cool is waiting for your money to be paid out.

Cool Cat Casino has some of the slowest pay out rates in the industry. This is mainly related to their free $100 credit gift when you sign up and download the games software, or by redeeming a coupon code.  Next, punters test their luck on the variety of slot games over the next five days. This is because every dollar won by using their free credit will count towards their first sign up bonus. At the end of the five days whatever full dollar balance is left becomes the percentage of the welcome reward, for instance if a player has $120 they will be entitled to a 120% bonus. This has a maximum cap of a whopping 1000%! If lady luck really favors you, any percentage above 1000 will be applied to the second deposit, capped at 500%. The minimum deposit required is $30.

So where’s the drawback you ask? Well with the number of people clamouring for this opportunity, Cool Cat Casino has set up an extensive examination and investigation program on all winners’ accounts which takes weeks or months to approve winnings. The next hurdle to overcome is their strict conditions which, when broken, can allow the casino to confiscate all winnings and leave players with a sour taste in the mouth. They have been known to penalise people for using multiple free chip codes without deposits in-between, even though they received an email with a code inviting them to use it. Be prepared for lengthy identification procedures as well.

If you can look past this, deposits can be made via Mastercard, Visa, American Express, Bank Wire, Neteller or Pay Safe Card.

Instant play can get you right in to the action and saves a download but the collection is noticeably limited than the full software library.

Support is ready and standby on phone or email. Live chat is available too. As a final caution, expect the staff to get antsy when you request for the umpteenth time why your pay-out still hasn’t been made, some three months ago. This is the cat’s mee-ouch.

Games at Cool Cat Casino

Begin the entertainment with some craps or maybe some three card poker. Having options is always a great thing especially considering how many blackjack varieties they have on hand.

Video poker, slots, roulette and rummy, you name it they got it.

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User reviews marked with this logo are syndicated from LCB.org
Cmegina LCB User us flag Posted on 2024-09-10 00:10:07

Well over a month with no payout on approval.

ericadawn11-0 LCB User us flag Posted on 2024-09-03 23:25:45

I have to repeat myself on this one.. if I’d known about sites like LCB and was able to read the warnings then I would have saved myself a lot of money. Support sucks and withdraws don’t happen. I was told that they couldn’t read my ID. It is an Arkansas DL with a halo gram on it making the hologram part appear fuzzy. Not my fault. But hay, they didn’t like my states ID. Sadly I have no say so on the design of my states license

Kacy Xay LCB User us flag Posted on 2024-09-01 17:20:38

Not a cool cat. Lol casino is okay. Never won anything. Fun slots to play time to time.

ziggyjamz LCB User us flag Posted on 2024-08-22 21:05:28

Issues with exceeding slow payments, deposit issues and customer service. Will take my business elsewhere. There are better options to us as players. From now on I will be reading the reviews before spending hard earned money just to throw away.

Basescoach LCB User us flag Posted on 2024-06-29 01:43:28

Typical Inclave casino. This entire group should be taken off of all casino forum sites. If you ever get to an Inclave login do yourself a favor and close the window. You're never getting your money, so what's the point of playing if you can't win?

duniadaisy LCB User us flag Posted on 2024-04-05 06:01:54

I feel like this casino is another casino where I just go to waste time I would’ve recommend withdrawal process is hell

Collielynn LCB User us flag Posted on 2024-02-16 12:14:44

This was the very first casino I ever played online at! They helped me gain an understanding of how everything worked and what wagering requirement/playthrough meant! Overall they are pretty average casino, but I appreciate them nonetheless.

bufallocricket LCB User us flag Posted on 2024-01-24 15:59:41

They seem generally unremarkable and lacking in good support along with a generic lineup of games. The one good thing I can say in the experience is I played through some 50 FS promo hit 100$ played through that all the way to satisfying the bonus requirements (around 1500$ play-through of the initial free spin bonus) got 50$ in realized winnings and turned it into 1000$ that was withdrawable, I got to play through some live casino action once I made the bonus requirements and stacked my winnings I never made it to the withdrawal step but I have heard bad things about trying to get money out of here.

LadyLuck1031 LCB User us flag Posted on 2024-01-20 20:12:46

I've never made a deposit at this casino or made a withdrawal and was unable to make playthrough to withdraw from free spins. so I can't give a thorough review.

Zsalladay LCB User us flag Posted on 2024-01-10 11:42:30

I played the newyear100 promo and got told to make a deposit. To process the order. So I did as its standard. After a day, they took my winnings and released 11 of the 12 dollars i deposited and canceled my withdrawal entirely. They then wouldn't respond on the chat feature to resolve or even explain if it was do to a previous tenant having an account or anything else. I am profoundly disappointed as it is the 5th bad experience with inclave based casinos this past 3 months.

AshleyHard250 LCB User gb flag Posted on 2023-12-22 15:25:33

Good selection of games but was very difficult to verify and customer service was very slow

dacrow24 LCB User us flag Posted on 2023-10-11 17:57:29

This is one of the original casinos that I remember being there when I first started played about 8 years ago, never really got into playing on it but they seem cool! Hahaha

Windyboy21 LCB User us flag Posted on 2023-06-29 08:22:29

Its a pretty lame casino the bonuses are crap the support is not very good and it just has the same games as the regulars it could be an awesome casino if the owners put a lol more effort into it.

kimosabi0077 LCB User us flag Posted on 2023-06-09 00:14:18

Never was a fan of this set of casinos even before they became an issue to everone else and all of that God stuff

Aeriemorgan101 LCB User us flag Posted on 2023-03-26 05:47:04

This was the first ever online casino I deposited money with. I took FOREVER to cash me out my winnings though. I won a few thousand on my first deposit though. They are trustworthy but just take forever to cash out winnings.

Lauren Erb LCB User us flag Posted on 2023-02-22 17:07:35

They took forever to pay me out and just beat around the bush a lot but I did eventually get my money like months later

Fiskrob LCB User us flag Posted on 2023-02-05 01:56:31

One of the few casinos I've actually been able to make a withdrawal off of a free chip. Verification process was long and grueling but once that cleared the withdrawal went pretty swiftly. Have yet to make an actual deposit here because I have my go to's but would definitely not hesitate if I were to so choose.

Joe Wrinkle LCB User us flag Posted on 2023-01-10 04:13:38

gives great big free chips. however this place, and all of its sister sites are not to be trusted. Theyre all managed by a notorious group that has made a name for itself be being everything you never wanted youre online casino to be

Michelle Rae Hersom LCB User us flag Posted on 2023-01-01 15:12:06

This is another great casino that has great customer service:) I haven't been able to complete any playthrough yet though

ericadawn11-0 LCB User us flag Posted on 2022-10-12 21:44:13

If you’re that mad at your mind that you’re playing here then I’ll take it instead. There is nothing good to say about this casino I did give it a fair shot but there’s just nothing good to say about it. All around this is a rogue casino and you can expect poor service poor payouts poor winnings keep looking for a different one if I were you

tsampiko LCB User gr flag Posted on 2022-07-04 01:19:36

This is a good recommendation for anyone who is looking to play online casino games. It is a standard spot that has solid qualities with good games and cryptocurrency as a payment option. It does have some improvement to do but it deserves that 3.5.

Chriscainevip LCB User us flag Posted on 2022-04-12 12:43:53

This is one of the first casinos I ever played at, before I knew any better. It belongs to a group that is known for scamming people and they will scam you out of your money if you let them. They have bonuses design to draw you in I’ll need to take advantage of you.

Jason Osborne LCB User us flag Posted on 2021-12-03 10:54:29

Another site on that trash network that you will want to avoid at all costs. Of all the sites on this network, this one and rubyslots take the longest to pay out for me. If you hit a big win and try to cash out 4 figures, a 6 month wait to get them to pay you is not out of the question. They had a vip concierge that sounded like he gets berated all day every day by people wanting money. He was really cool with me though and used to call me and just ask how i was doing, and drop me a free chip. I went through him for all my withdrawals and maybe thats why they paid me eventually. If you folllow their rules, they wont void your winnings or block your account, and they will pay you but it will be a battle.

daboywholived LCB User us-ak flag Posted on 2021-11-20 15:44:17

One of the Plainest, lamest, shadyest, online joints around and the sister casinos that come with it aren't much different it's not that big of a surprise they're all made by the same maker I wouldn't deposit a potato chip here.

topdog1417 LCB User us flag Posted on 2021-10-10 07:34:47

Do not! play here, save yourself the trouble.

victoria nelson LCB User us flag Posted on 2021-08-20 19:31:13

the reason i chose Cool Cat is because i sterted to play it but it said on the review that it had bingo also but i didnt see any bingo thank you hiwatha

Mylovie224 LCB User us flag Posted on 2021-05-18 17:22:24

If I could give them a negative score I would - absolutely think this casino is dead mega - winnings will never be withrawable - stay away

Ccas30489 LCB User us flag Posted on 2021-01-07 22:13:03

So many bonuses. I have both withdrawn yet though, support was quick. Website runs smooth. Plenty of games to choose from.

Matizen LCB User us flag Posted on 2020-12-27 17:36:15

Funny now there is warning of delay of payments ha ha that's nothing new this casino and all sister casinos planet7, slots, dreams, there's at least 7 or more and honestly may have gotten those few names a bit wrong but close enough. I dont care to remember cause I'll never play at any of them. Dont waste your time or money cause getting if u do win is war with customer service who then treats u like u stole the money.

Tyrus Zaback LCB User ca flag Posted on 2020-10-27 04:14:17

Where are the providers it’s kind of a downpour and ultimately why I will not deposit or even look at the site and it’s got bad reviews overall not good run.

Candice Razo LCB User us flag Posted on 2020-10-20 13:41:31

Cool Cat is about as un-cool as it gets. It is the standard Real Time Gaming environment with nothing extra to offer. But with the added negative that withdrawal times are horrifically long. Do not waste your time here, there are plenty of better sites that offer the exact same games.

Juggaloroscoe LCB User us flag Posted on 2020-09-01 16:21:22

they do pay but my goodness is it a process! they need to seriously work on that a month is just crazy will not be back

Roxid108 LCB User us flag Posted on 2020-08-21 17:54:13

Way too long to cash out

smills232 LCB User us flag Posted on 2020-06-12 19:06:53

CoolCat was the first site I ever played years ago, having done no research beforehand. Everything about them is crooked. Expect long wait times to speak to a representative and believe none of what they say because it is rarely true, especially in regards to withdrawal timelines. Don't play here

tobinc89 LCB User ca flag Posted on 2020-06-02 21:18:07

Terrible casino waste of time there are plenty of better options

barbielokie LCB User au flag Posted on 2020-03-14 23:25:29

so as the wonderfully fantastic lcb says this casino will muck you around and delay withdrawals. they are obnoxious and i will never play here again

Cortney Rayne LCB User us flag Posted on 2020-02-24 22:10:48

This casino seems very phony to me. you can open account after account and just continue redeeming free stuff over and over. the sites that allow this lead me to believe that they wont actually payout anything. i have played here a few times and never won anything and every single site says that this casino is pretty much blacklisted. a site that i would have a hard time trusting if i ever made a deposit there, which i wouldnt!

HOPANDGOFETCHIT LCB User us flag Posted on 2019-12-03 01:08:26

very boring same old games - not a fan

mapluche LCB User mx flag Posted on 2019-11-10 21:27:40

I only played 2 times here despite all the bad reputation of this casino for years, but I also apply my logic and the only thing that from my experience in rtgs casinos is that the payments are slow and also if you play in their brother casinos of this group you will have Problems to collect if you manage to win in several of them, they have an rtg game of the name of the casino I like and it has good winnings the bonuses seem good to me but if you must have a lot of patience.

Raeraeraerae68 LCB User us flag Posted on 2019-10-17 03:56:11

Nothing good to say at all about this casino.

BELLESDADDY LCB User us flag Posted on 2019-09-01 06:23:09

i lost a lot of money to this site. i shouldve read reviews first

ziggyjamz LCB User us flag Posted on 2019-07-06 21:22:51

Cool Cat Casino offered me several non deposit bonuses. I liked the layout of the place as well as the good variety of offered slots and table games. I have deposited many times but with the bonuses have not been able to cash out yet. Not really sure why this casino is getting the low grades besides most of the negatives are about slow withdrawals are.

Lokieluke LCB User au flag Posted on 2019-04-18 12:23:16

well I like to think that helps you can see by the red alert for this casino it's slow and dodgy tactics. I tried this one awhile ago and didn't deposit any money. and I can say I won't be in the future..

Lauren Erb LCB User us flag Posted on 2019-04-05 15:49:06

Won a big amount of money. Sent in my documents took forever to get them worked out. Was told my money was being sent and then told it wasn’t chatted and talked on the phone to no avail. Finally was told I could do a bitcoin withdraw. Great! Nope.. have to send in more identity documents. I saidbforgwt it and went with the bank wire. It took me about 3 months to get all of my money from them.

Bootydong LCB User us flag Posted on 2019-03-08 16:22:52

After depositing $50 no bonus, I won $700, when I tried to cash out, I was met with chat disconnects as well as "lost ID documents... after 4 months, my ID had been verified (RIGHT after I had decided to just playthrough the winnings I had earned. Steer clear of them if you actually want to see your winnings.

Matizen LCB User us flag Posted on 2018-12-13 16:40:51

Never can cash out I have verified my account numerous times and made deposit without bonus because that is always the reason they say they won't cash out ur request.

drmzofluv LCB User us flag Posted on 2018-11-12 02:09:55

like the casino, they have a lot of bonus offers available. lots of fun games but I haven't had any luck playing here.

fredos386 LCB User ca flag Posted on 2018-05-19 13:48:32

Coolcat casino still being up and running after a decade + is to me a complete mystery. I mean they are fraud, scammers, thieves... everytime you say "coolcat" in the gambling world everyone turn around and look at you like you said something real bad. It's known all across the globe that this casino is the worst scam in the universe still people continue playing and depositing there. All sites like lcb that help players with complaints could have an entire section dedicated to coolcat issues and complaints. So the mystery is, how are they still in business? How? Why no one every got arrested or sued from them for all the terrible things they did over the years? Either something really shady is going on or the one running this casino is a serious evil mastermind and genius. Please don't go there, don't play there, just... don't even talk about it.

NBBeaird LCB User us flag Posted on 2018-02-08 21:17:03

RTG slots are pretty fun in general, (my favorite is still Snowmania!) but Cool Cat is set apart by having a few extra games that the rest of the family lacks.. Seems to offer plenty of bonuses, both non-deposit and pretty great deposit bonum. They'll even send you special bonus codes in the snail mail lol. Always fun though.

BubbaBigWave LCB User us flag Posted on 2017-12-27 05:32:53

Cool Cat used to be a halfway decent casino, however over the past year or so they have become a slow pay / no pay casino. They've gone from a 2 week cash out to almost 3 months to cash out, while many other RTG casinos have actually sped up their pay out process. Going backwards in a forward moving world! Fast payouts won't happen here. There are many better choices for RTG gaming...

Minitinkerbella LCB User us flag Posted on 2017-06-18 20:25:25

They give a good bonus I doubled it and I'm still playing

sophie-marie.stephenson LCB User us flag Posted on 2017-06-11 18:37:43

yet another casino that dose not give you your no deposit bonus

hkatd LCB User gr flag Posted on 2016-11-25 23:20:50

i wont deposit there due too many bad comments !

lebesogneux LCB User fr flag Posted on 2016-10-25 21:21:55

Not for french players...

jassel77 LCB User us flag Posted on 2016-10-02 20:03:30

They aren't kidding when they say this casino has payout delays!!! I have won both big and little amounts from them. Whether it is a simple money gram or a check payout they are sending, it would probably take an act of god to receive any earlier than 2-3 months. Rediculous

jassel77 LCB User us flag Posted on 2016-09-30 12:01:39

While this casino has great, fun, games. I have cashed out with them a few times. Each time it has been a total nightmare. Even the smallest cash outs for around $200, which where money gramed, took and unbelievably long time. If you win signigicantly, like $1000 or so, you had better plan on waiting a good 6 - 8 weeks. It is really unfortunate, cuz the gaming is actually a lot of fun.

roxcbrown LCB User us flag Posted on 2016-08-04 20:31:21

i was not happy with cool cat at all.i used to playat all of the players reward card casinos and this is one..however when i played at wild vegas one time, i used prc and made a 25$ deposit from it. i lost it, then claimed a $25 no deposit code and that way i wasnt considered as playing 2 nd codes in a row in case i was to win. i ended up winning and it had a max cashout $100. The first time i tried to withdrawl, was told i needed to deposit becuz prc was considered a bonus.their other casinos always reconize the players reward card deposit as a regular deposit. i made a second attempt to withdraw and had a different person processing it and i think it did take a week or so to hear back and another week to pass before they gave me the info i needed to pick up my$ thru western union. i dont like to play at any of the prc casinos anymore because they all seem to have a shady side to them. i did get paid a couple times but i would rather play at the more reputable casinos as i do today. just dont want to waste my time playing , winning and then not getting paid. playthru can be a real #$%% at times so i dont want to waste any more of my time on it all.....

vixiedina LCB User us flag Posted on 2016-07-10 23:13:52

I used to play at Cool Cat a lot, but then after a while, I just never had any luck whatsoever. They keep E-mailing me and trying to get me to come back, but I am leery because of the payout delays. I will say that they have friendly customer service reps though and a lot of coupons to offer.

Tullios LCB User de flag Posted on 2016-06-12 01:59:27

This RTG casino has a long cashout delay, i have play with a deposit bonus and complete the wager and cashout 200$. The Money was 3 weeks later on my neteller account.

josesgirl LCB User us flag Posted on 2016-05-16 16:17:47

I made a deposit here with my Players Rewards Card and didn't win anything! I used to get emails all the time before I made a deposit? I stay clear of these casinos now.

lillifee66 LCB User Posted on 2016-04-27 00:04:01

a lot of no deposit bonuses but i dont trust they have weird conditions. I have heard they have a great payout delay which i dont like.

josesgirl LCB User us flag Posted on 2016-03-22 12:22:28

I remember when I first started playing casino online, I used to play this one, but now it's boring to me.

Leon21 LCB User za flag Posted on 2016-03-20 23:33:29

One of the very first Casino's I started playing at, because it was on nearly every ND-bonus list on the internet. I'm a bit skeptical to deposit here, however I do not have any bad experience to relate that skepticism towards. 2stars because I'm not convinced towards the legitimacy ND-promotion structure. They allowed me to claim dozens of free consecutive ND chips. ..I think my account balance is void even before I made my first deposit.

Bgdubs LCB User us flag Posted on 2016-03-12 14:13:25

Last I checked in with the virtual group and the cool cat casino, the delays weren't that bad so long as you weren't any kind of bonus whore! They cross check IP address here people. Most casinos do, how else are they to protect themselves???

getcloud LCB User Posted on 2016-03-09 11:12:44

this casino would not ever verify my account for a withdrawal i sent them different things they would ask for atleast 3 seperate times after submitting my original items like my id, and mail with credit card picture but then they wanted a form i filled out, a copy of my bank statement and something else ii cant recall at the moment but i was asked for these items one at a time taking almost 2 months before i ever got a notice stating that my account could not be verified and to try a list of helpful tips on why this might happen which none of the tips would have applied to why mine wasnt verified.... i just sent an email back asking why it was not enough to verify when they received all that they did and i never got a response so i dont deposit here anymore and i wish i would have known they were a scam like this before i ever did make multiple deposits here

pete346 LCB User us flag Posted on 2016-02-29 19:03:51

another bad RTG casino part of group of bad online casinos. they sent me a players reward card that had $100 on in that I could use for depositing at any of the casinos in their group. play didn't last very long. with all the bad things said about them i would never deposit any of my own money.

varvero LCB User de flag Posted on 2016-02-24 10:37:13

Not only they ignored my payout which I requested some time ago but they keep spamming me every day! This is such a bad casino practice that this casinos and all whole virtual group should be ignored by all players and sites. They are terrible and think we players are dumb. Don't deposit and play here, please.

sharsangels1 LCB User us flag Posted on 2016-02-20 23:18:35

I hit 8 out of 8 on keno at coolcat and they denied my withdrawal and I got lots of spam emails.

coolsongss LCB User kr flag Posted on 2016-01-25 11:09:19

CoolCat casino belongs to the notorious GamblingWagesOnline program. There are around 9~10 casinos in this program - Club Player, Prism, Palace of Chance, etc. There are two rather new casinos - Cirrus and Dreams - these are re-branded from some of their rogue casinos where players eventually stopped depositing. This kind of re-branding is a typical behavior of the rogue casino. So, players would better stick to good casinos and must check thoroughly the LCB or other online forums when you intend to play in a new casino.

Luke LCB User us flag Posted on 2015-12-31 08:55:08

I liked coolcat casino but they never seem to want to pay me when i tried to cashout. they were always giving me excuse after excuse of to why they didnt want to pay up so i stop playing there.

drjugz LCB User us flag Posted on 2015-12-14 06:42:38

This has to be one of the worst casinos out there. Talk about rogue!!! I remember having to fight tooth and nail for 6 months before my friend finally got paid out! Had to chase down some high ranking officials too just to get a check from them that would CLEAR!!!

Deealiquo6977 LCB User za flag Posted on 2015-11-02 12:40:20

I have had an account here for some time but have only played here once. I have heard bad reviews and complaints about this casino. I will not be playing here again not even with a free chip. Their wagering is ridiculous and cannot be wagered, well it's basically impossible! I have sent a request to close my account of which I have no reply as yet. Their games are boring and do not pay. I played a variety of slots and won small amounts. Their support needs to be relooked at as they are rude and not helpful at all. Glad I encountered this before I made my first deposit. Stay away from this casino

Bgdubs LCB User us flag Posted on 2015-09-03 15:32:09

I can agree with everyone above about do not play here. Unless your goal is just to faux-gamble by rocking bonus code after bonus code and/or take advantage of the players rewards club.... actually even then it's not really worth it. the instant play is flawed, the download is lackluster, the live support is next to non-existent and the bonuses are garbage!

Vanenhox LCB User dk flag Posted on 2015-08-28 08:19:14

It is very simple: DO NOT PLAY AT COOL CAT! period. I like many others never saw the cashout I had coming and didn't have the strength to dispute with them...this was back when I was living in the states. They are a miserable outfit...How the hell do they stay in business?

jukka1fox LCB User fi flag Posted on 2015-08-10 06:23:28

I did a lot of research on this place before coming here and I’ve been really impressed with everything Cool Cat offers. Great bonuses, lots of games, and the support staff is the best I’ve seen. The progressive jackpots are huge! For those alone I’d recommend playing here. I have yet to find another casino who performs to this standard and takes care of their customers so well. No issues with payouts or withdrawals.. Check it out

Garland Greene LCB User fi flag Posted on 2015-07-29 12:42:59

This is a very nice casino! The best one bruh! It don't matter if you win or lose you never see your money again so you can play absolutely stress free and just enjoy that overwhelming feeling you get when you donate your money to somebody stranger. I love it!

Kristen Munoz LCB User us flag Posted on 2015-07-11 09:48:48

good games and many free chips . was once one of best sites to play slots . high play throughs and I have read of many issues in regards to withdraw . I enjoy the games and recommend

Larry!!!! LCB User us flag Posted on 2015-06-28 10:39:52

DO NOT, and I repeat, DO NOT DO NOT DO NOT DOT NOT.......EVER even play a freebie at COOL CAT Casino. It may be a Sneaky CAT but it isn't COOL. Just don't go there!

send2kiki LCB User us flag Posted on 2015-06-12 04:19:53

Hit the feature several times in the very beginning which was nice. After my balance was about 200, then I went downhill. I only hit the feature one more time before switching games. Didn't complete the play through. Completed about 10 percent of the play through before my game play balance was gone. Too bad my game play wasn't consistent, like you win some you lose some, and then you win some again etc. Anyways, this place is nice to try. I have no idea how the pay out is or customer service, sorry. Good luck all.

ilttatw247 LCB User Posted on 2015-05-31 13:48:45

their customer service is the best i've ever come across. a lot of people have had negative experiences with this casino but i think they just don't keep in mind the technicalities and logistics. if you follow their rules, cool cat can give you an amazing time. i love this casino and am a loyal follower.

sinjer LCB User Posted on 2015-05-29 18:23:44

If you search around you can find some really good offers for cool cat. I found one that suited my needs perfectly and had a great experience. Its just a matter of knowing the rules of the offer and if you arent totally sure just ask support. they can help and they are quick. I like their freechip offer too. probably gonna try that next

teraxyz LCB User us flag Posted on 2015-05-09 15:13:44

OMG,reading about Magoo666,I feel so bad for you.I understand your plight!Gambling is expensive and if you don't manage money correctly it can become devastating!I fell into something like you and lost alot of money,,,won't say what site but bad luck sometimes stays bad!Limits are good.plain and simple!I put a certain amount in and play usually till it's gone .I'm terrible,A few times I cashed out and won good bucks,but i'm guilty of constant depositing and not winning.Certain gaming sites have bad reps!You to find one with good support fast responses and quick payouts with alot of bs!I'm sorry i just know this site is no good!I wouldn't play here again!It's flagged i think,

teraxyz LCB User us flag Posted on 2015-05-03 12:25:01

I won't bother to put any money into an account here!I have made two deposits and am still waiting for my check:(Why did they say they'll pay and then they seem to "lose" your ticket or don't want to pay out/I am rightfully owed money and still can't receive it!Shame on you!!

wwdd88 LCB User Posted on 2015-03-10 00:15:58

I've come across many good casinos over the years but this one is one of my favorites. There are so many great bonuses and opportunities to advance. They were also great with withdrawing winnings. I got my money back within the month and didn't have any trouble with customer service either. This is a great casino and should be given more credit.

73kdub LCB User us flag Posted on 2015-03-04 07:23:35

I really enjoy playing here, they are the very first online casino I ever played at. They have great player incentives, great bonuses as well as freechips. There customer service is top notch which is always a plus. I would definatley recomend playing here.

tinker LCB User us flag Posted on 2015-02-28 10:55:14

When I first started gambling online back in 2008, Cool Cat was the first casino I made a deposit at without taking a bonus. To be honest I didn't even know about deposit bonuses since this was my first time gambling online. I did quite well off the $35 deposit that I had made, I end up requesting a withdrawal of $780.00. Needless to say my high crashed and burned real fast with the run around, no response to emails, and rude customer support. Long story short after a month of sending and resending in the verification documents I gave up. I sent the casino manager an email voicing how displeased I was with the treatment I was getting from his staff, and heard nothing back. Shortly after that I was locked out of my account, no explanation given. There really is nothing positive I can say about this casino except stay away and play somewhere else.

andulis123 LCB User lv flag Posted on 2015-02-27 19:55:55

I would just like to know on my first withdrawal from coolcat why it is taking so long , they had me call them last week and told me i should get it early this week now Friday and nothing, then i call they tell me is should be posted this weekend and if nothing by Wednesday give them a call , it is upsetting to think how long i have been with coolcat and this is my first win ;)

pmutts LCB User us flag Posted on 2015-02-18 04:08:55

Do not be suckered in by too good to be true match bonus offers. I have never had a decent hit of any kind in this casino even with $500 (including bonus), It just took 5 times longer to lose it all hitting virtually nothing. Of course if you do happen to be one of the rare winners---I hope you are ready to jump through hoops and have willpower of steel while your withdrawal sits in pending for weeks as you wage your battle for payment.

teraxyz LCB User us flag Posted on 2015-01-29 17:25:35

Dang!!I wish I would have read these posts!!I have a balance right now that I'm playing on and if I hit it big..haha will I encounter the same problems??Mixed reviews here make me nervous.All casinos ask for proof of who you are and ask for ID and or a fax of credit card and blah blah blah:)It's the nature of the beast.

CASINOMANIAC101 LCB User us flag Posted on 2014-12-28 13:15:08

I like this casino and think its unique because they have their own slot game designed by cool cat casino! I think they need more games but I do like the layout and the fun fast gameplay they offer! I give this casino a 4-star rating!

deb66 LCB User us flag Posted on 2014-08-30 04:39:29

this is one of the worst casinos around. Do not waste your time or money here.

jennifer.durling1 LCB User us flag Posted on 2014-08-21 07:35:02

This is one of the worst casinos I have had the misfortune of playing at. I am extremely surprised that they still are able to operate. They are constantly issuing bonuses either for deposits or for no deposits. I was a depositing member and because of some type of play through balance i had on my deposit bonus the no deposit code i used became invalid but not until I won a significant amount of money though.

ArmiS112 LCB User lv flag Posted on 2014-08-16 10:26:30

I am not big fan about this casino, But i cant say any bad thing to :) I never made deposite there and payot to :) But no deposite bonus is great, Hard to get vagering requements, but bonus is good opportuniti to checkout the casino games in real player mode. I always love when i can see how big procentual is to win something. 3 stars from me , for intresting games. :)

oldmann LCB User Posted on 2014-08-11 13:03:44

They are cheaters! I won some money few years ago with no deposit and never got my cash! Avoid!

Dedi1981 LCB User nl flag Posted on 2014-07-10 18:48:12

Cool Cat? no, Dead Cat casino should they be called. Also at this casino I lost my money, not from playing but it's just because they refused to pay me because I had multiple accounts at this casino. Ridicolous and untrue. Its very understandable that I never play here anymore.

mrohacek LCB User sk flag Posted on 2014-07-02 22:47:54

Scamful ... casino, better not using vulgarisms, im not sure if they are not restricted in this site's terms ... :) only bad experiences with this casino, myself as well as some of my known around me.. im lucky that I protected myself from depositing

Efti LCB User ke flag Posted on 2014-06-26 19:01:18

Cool Cat Casino is one of the disreputable Virtual group of RTG casinos and so the LCB warning above should be taken seriously. Even if you join just for fun (like I did), be prepared for annoying and excessive spam, in addition to all the other negative aspects other users have pointed out.

Dominic Horsley LCB User Posted on 2014-06-24 13:01:28

I didn't spend very much time at 'Cool Cat Casino' as I was not overly impressed. The site itself didn't look very impressive, I did have some trouble with my bonus I was unable to cash it for one reason or another, and in the end i decided to just not go there again. The customer service were not overly helpful, this seems like one of these casinos where the Terms and Conditions never end, and they wont just tell you straight what you have to do in order to get money basically. They do have some good games, but like i've said in reviews of other places there are better places to go where there is far more choice of games.

iDark LCB User fi flag Posted on 2014-06-10 19:04:57

I've heard a lot of poor and bad things about this one, so all opinions and reviews let me decide one thing about this casino - Just search for better place to put Your money in and have fun! Best regards, iDark

yellonek LCB User Posted on 2014-05-21 09:22:03

come with a caution to it they may not pay out if you use their codes weak site

kuki.viorel LCB User Posted on 2014-05-13 18:44:49

bad casino

mrohacek LCB User sk flag Posted on 2014-05-12 22:42:35

very bad casino experience, not just because that slovakia is not allowed at this casino (that's because my experience was also incredibly short - as well as many other countries, we cannot even register), but one of my foreign known-NDB hunters have also very bad experiences with them - on his bad luck, he did also deposited here. too late.

skrunici LCB User Posted on 2014-05-11 19:21:47

If you are sirious player please avoid this casino. they are so unprofessional and I will never deposit my money here. They offer big no deposit bonus becouse this is only way to atract new players to open account on this casino, but if you don't win from that bonus don't make deposit, you will regret.

MerengueBG LCB User bg flag Posted on 2014-05-09 00:03:50

Wonderful place in which to invest your money. Not earn interest or dividends, and certainly this money will never see again. But who cares? Why we needs money, they can not buy us happiness. So give them to Cool Cat Casino and live happily - without money. :D VBC - Very bad casino!

cristi1155 LCB User Posted on 2014-05-06 15:33:16

damn it i read all the comment i was so excited when i read and after that i saw that cazino dont accept players from my country...damn it

musat.andrei.73 LCB User ro flag Posted on 2014-04-08 11:42:39

Romania is not allowed to this casino. i dont recomand to play here because they have a very bad support and even if you winyou will not be able to cash out your money only after many many complaints and alot of documents send and time wasted 1 star casino rating

luminairee LCB User pl flag Posted on 2014-04-06 08:59:46

Ok so I see it's withdrawable one good to hear after some opinions on other websites. @Mago666 Yep I know the pain of losing everything wish you can handle the debts from it maybe consider going lower limits or give it up ?

Luke LCB User us flag Posted on 2013-08-20 20:01:13

I hate this casino i lost 2k in 2days it sucks

Mago666 LCB User us flag Posted on 2013-08-19 13:31:23

yeah almost lost everything and i need to talk with my father to he give me loan to paid the bank for the credit card bill is a little bit hard when u ask for money just with a excuse u have love everything in a casino :( thats why i never play again with my credit card just for emergencys and now only use my bank account and of course i have allready paid my father the loan :p but thats why so dificult recovert the 12K and i dont fell proud of it :(

Armage LCB User lt flag Posted on 2013-08-19 09:04:18

omg 12k? i'm pi*** off then i'm losing 100$ :D

Mago666 LCB User us flag Posted on 2013-08-18 23:26:08

well this is my last review and I mean that pq last stop was the worst thing that has happened in my life .... I was given one day to experience in cool cat casino for nothing out of the ordinary and before I knew it was a casino that does not inspire any confidence .. good, I began playing for over 8 years already but casino cool cat toys when I was still starting out and was just a kid with a credit card XD something you can say it is a serious error in my account in order to create cool cat casino and I began to deposit at the beginning just thought it was a bad run and he deposited $ 200 and was losing in less than 15 minutes and so continue to complete the balance of my credit card lost $ 10,000! Oo something a bit much considering that at that time my income was not less than $ 1,000 monthly therefore lose $ 10,000 in one day was something that I could afford to do so I will not stay another to try to recover lost money and as I did? therefore resorted to my bank account at that time only had a total of $ 25,000 for emergencies and go ahead and had lost $ 10,000 I had only attempted retrieval. deposit $ 1000 and I began to play all was well looked like it was going to achieve my goal until pfff all went to shit me out of control and lost everything over $ 11,000 in one day and not know what to do was desperate and methyl another $ 1,000 ue with such bad luck just as I left $ 5 poker I came a $ 800 J that were given normal so I lost my double to $ 1,600 and $ 3,200 and so I said good catch or recover the money or lose double to $ 6400 and I got it was almost ready follow playing and went up to $ 8000 I told myself that enough was enough and I decided to make a withdrawal would lose only $ 4,000 were nothing compared with $ 12,000 and that was the answer! can not procear your payment has not sent the documents was so naive then send the documents tpodo ue well spent a few weeks and my account was locked! I take a tremendous and unpleasantly surprised to find an email saying that my details were correct and all my funds would be frozen cry and the only thing I'm to do was send mails like crazy again and again beg to call but nothing had lost $ 12,000 to pay the balance on my credit card and almost lose everything so I do not even joke recommend this casino

Cat50 LCB User us flag Posted on 2013-08-14 09:04:26

Go on over to coolcat casino if you want to jump thru hoops to get paid.I always played for fun not expecting to win just got bored. Some people have been paid but IMO it was a ploy for those people to post great reviews. Please heed the warnings that LCB put by this casino or practice your begging skills. I really think these rogu casinos would have a lot of very loyal players if they would do right . Am i going to hold my breathe ?NO.

givennsz LCB User us flag Posted on 2013-08-14 07:43:01

Cool Cat Casino, oh how throughout the years it has received a depraved reputation. I, myself have an opinion that can be or will be kind of biased, I don’t know. Of course back in my first days to gambling online I came across Cool Cat Casino and its huge free offers. I mean who wouldn’t be attracted to $100s of free chips? I signed up, played a free chip and then made a deposit. Well, being that I was new to the online gaming community I took the massive match bonus that a first time depositor could take. Needless to say I didn’t have much luck on my deposit and bonus. I didn’t stop there though, I wanted to win! I continued taking the free chips and making a deposit here and there. One day I logged in and seen a special promotional offer that was a pretty good size one like a $100 free chip or something. I of course claimed, it began playing and won. I didn’t win the progressive jackpot but I got my balance up there quite a bit. I requested a cashout, sent in the required documents etc., did everything to get my account fully verified and so that my withdrawal would go smoothly, so I thought. I waited my three days I believe before contacting support to inquire about the status of my cashout. I was told that my account was not eligible to receive a withdrawal due to too many free chip claims. I was in disbelief as I did make real money deposits into my account. It was a losing battle that I just threw in the towel and called it quits with them. It was years later when I was browsing a forum and seen a new rep making posts recommending players that have had a bad experience to contact him that they were trying to make things right… I mean after all of the bad things this place has done is this even possible? So of course I contacted him game him my account info with hopes of something maybe happening but I had my doubts. He private messaged me the very next day stating he found my account and the money that I was owed was still owed to me. He asked me how I wanted to be paid, so I told him and believe it or not I got my money years later. Will I play here again? NO, but I do commend Cool Cat Casino for trying to make it right with players and for trying to correct its mistakes they did in the past.

VixyJ LCB User Posted on 2013-08-04 14:47:17

AVOID!!!!!! Terrible throughout. Service appauling.

hubertus22 LCB User se flag Posted on 2013-04-10 16:36:46

A lot of countries are restricted from receiving the no deposit bonus. http://www.coolcat-casino.eu/about/terms-conditions.php and scroll down to: Country Based Restrictions and click the PDF link: http://chatwindow.info/terms/countries-group-1.pdf

HighHeelSneakers LCB User us flag Posted on 2012-12-30 05:19:15

Ok guys don't shoot me in the head but i have not had any problems at Cool Cat Casino. I have been a member there since around 2008 and have won many times without any hassles. I know they are real buggers about following the rules but i have never been one to abuse bonuses anyway and maybe that is part of the reason i have had no problems here. Two years ago i won a random jackpot playing Rain Dance for $3k and was paid without a hitch. I am not saying that players don't have issues here but all i can do is tell my story and i have been lucky i suppose. I know somebody out there has had to have success with this casino and im not the only one and would like to know if anyone else besides me has.

dav3c LCB User au flag Posted on 2012-05-06 23:09:46

is there any bonus codes that arent actually expired

Luckynn LCB User rs flag Posted on 2012-05-03 10:15:38

Hi masskat, thanks for the info. Bonus is closed now. Luckynn

masskat LCB User us flag Posted on 2012-04-29 02:00:46

Just an FYI LATESTCASINO700 has expired

forecarr LCB User us flag Posted on 2011-06-01 16:53:52

Requested payout of 390.00 on 4/10, payout approved 4/20, finally received on 5/15, 32 days from original request.. Requested another withdrawl on 5/2 for 2110.00, payout approved on 5/12, as of this date, 6/1 payout still not processes. Tried calling the withdrawl dept on several occasions and was on hold for more than 20 minutes each time. Tried live chat, and was told the standard line, 10 days to approve, 10 t0 20 days after approval before final processing. Once I rec\'d my first withdrawl, I am no longer allowed to use any free chips, or \"no max\" cashout bonuses. Yet I still get e-mails daily that say faster payouts and better bonuses. What do you do... If you were to treat employees of Cool Cat the same way they treat customers what do you think would happen.... Until things change, and they become accountable to someone stay away..........

forecarr LCB User us flag Posted on 2011-05-15 14:10:34

Finally rec\'d payout of 390.00 on 5/12, that was requested on 4/10 (34 days). Just had a second payout for 2100.00 approved 5/13 that was requested 5/2. I don\'t expect to see this one for another few weeks.... My sincere thanks to Cindy Greco who was instrumental in me receiving my first payout. Thanks again Cindy.

forecarr LCB User us flag Posted on 2011-05-13 11:54:17

Cindy, should i be worried that i still have not received a check from coolcat. I thought i was suppose to be overnight ??? When I attempted to call, they kept me on holh for 30 minutes and i hung up.

cindygreco LCB User rs flag Posted on 2011-05-11 00:18:19

Forecarr: Payment has been sent out this afternoon. I will be sending you courier\'s tracking info. Cheers Cindy Greco

cindygreco LCB User rs flag Posted on 2011-05-09 16:58:44

forecarr: I will be glad to check into this matter with Coolcat Casino. Kindly send me an email to [email protected] with your casino username. Best Regards Cindy Greco Sr. Marketing Manager Gwages Affiliate Program

forecarr LCB User us flag Posted on 2011-05-08 18:54:03

Requested payout on 4/10, payout approved 4/20, as of this date 5/9, still no money.. Also requested payout of 2200.00 on 5/2, not approved yet. I can\'t see why anyone would continue to play here orfor this group of casinos. They give all on-line casinos a bad rap. I will not play there anymore until i get withdrawls that have been requested. I\'m also very surprised that other casinos allow there pratices to take place...

zuga LCB User yu flag Posted on 2011-04-10 18:52:50

Hi buscleslane70, you can post your complaint here : http://www.lcb.org/onlinecasinobonusforum/direct-casino-support/prism-slots-of-vegas-vip-lounge/ rgds Zuga LCB Admin

buscleslane70 LCB User us flag Posted on 2011-04-09 17:54:01

Watch out for these con artists. They emptied out my $7000 + account when I tried to withdraw because I \"played a tournament game with bonus money\". There are legit online casinos out there but this is not one of those.

cindygreco LCB User rs flag Posted on 2011-03-11 17:51:37

This is Cindy Greco, Sr. Marketing Manager for Gwages; please feel free to send me an email with any inquiry, issue or concern you may have in regards to this casino. Cheers Cindy Greco [email protected]

DallasPokerPro LCB User us flag Posted on 2011-03-11 04:43:05

Heres a code for 50$ TRYUSTODAY...hope you enjoy it

shaemaree LCB User us flag Posted on 2011-02-11 22:38:19

A few days ago I asked Cool Cat to temporary close my account for a few days because I was having my computer serviced and I know that these repair geeks can get into any files from my computer. I called Cool Cat a few days later for them to reactivate my account, they told me that I requesed it to be closed because I was addicted to gambling. LOL and a bunch of bull. These people have a SERIOUS communication problem!! I did not alter the agreement in any way what so ever...I simply asked them to deactivate the account for a few days. I have tried talking to these F--ls and they still don\'t get it! My account has been permanetly closed, but maybe this is a blessing after reading all of the above posts. Yes, I am angry and honest. I can agree that the staff can be very rude at times and keep you going from department to department when trying to resolve an issue. I will just spend my money where it is appreciated because my chances of winning on this site have been slim since day one. ****WARNING TO THOSE WHO ARE EVEN THINKING ABOUT DOWNLOADING COOL CAT CASINO....READ ALL OF THESE POST AND STAY AWAY****, there are too many other casino sites out there that would probably communicate with you in plain ENGLISH without assuming and putting words in your mouth. There is no professionalism about COOLCAT, they just want your money (money hungry). I referred a friend and she got burned with a withdrawal as well, she never received her money. JUST STAY AWAY! maybe they will go out of business. If anyone knows of a gaming commission for online sites like this one, please forward the information to me!!

slingblade LCB User us flag Posted on 2011-02-10 17:42:19

Read and Learn here, worst Casino I have ever come by.... in line with Cirrus and Tropica. Treasure Mile another worth avoiding. But these guys, Its been some time they burned me but I can\'t shake the phone calls from them on my cell....every bloody day it seems, just a warning....do what ya want!

Ombladoon LCB User ro flag Posted on 2011-01-07 09:39:45

Romania is not allowed to this casino..shame on cool cat

Mazilla LCB User us flag Posted on 2010-12-06 03:47:42

The problem with all the Virtual Casino Group is that if you play too much, win too much or use all the no deposit bonuses, they exclude you from ALL bonuses. I guess they have their reasons, but I don\'t think it\'s fair. I don\'t consider myself a bonus abuser, I just take advantage of the emails that are sent to me offering the bonuses. Now I can\'t use them. And you are right. It takes about 2 months to get your winnings.

papii LCB User gb flag Posted on 2010-09-20 21:54:38

papii - 17/9/10: I won at this casino with the no deposit chip, but at present they refused to pay out and shut my account down. I am in contact with Marty, who seems very helpful, to see if we can straighten things out. I will update this when something happens. The site itself has a good selection of games and offers very good bonuses. If they do actually pay out when someone wins, it would be a great casino. We\'ll see! papii - 20/9/10: Nope. I\'ve been banned. Apparently winning is considered an offense. Still, at least all this happened before I deposited any real money. This is a good lesson for all: don\'t ever deposit much real money before trying to withdraw! Oh, and avoid Virtual casinos.

prism aff mngr LCB User cr flag Posted on 2010-03-18 00:28:57

Hi Carla, Your withdrawal was approved earlier today. It usually takes 7 to 10 business days for withdrawals to be processed and approved, so it was delayed one day, sorry for the inconvenience. It is now sent to the Finance department, they will send the payment request to our processors, you should receive it within a few more days. If you have any questions, please contact me in the Direct Casino Support section of the forum. Best regards, Ingrid

carlagold LCB User br flag Posted on 2010-03-16 18:27:17

Dear CARLAGOLD, Thank you for contacting us! We have received your inquiry and are assigning it to a representative. You can expect to receive a response from us within one business day. To help track your inquiry we have generated a reference number. Your ticket code is LTK146056285659X. Please use this code in any further communication. Sincerely, Casino Support Team In case this email does not fully answer your question, or you would like to contact us for any reason, simply reply to this email. ====== Your Inquiry ======´´we hope to have all the payments for non depositing customers soon , contact us back next week hopefully we will have new information ´´ is ridiculous to keep repeating that phrase every time i ask about withdrawal!! why not honor your word and fulfill what was agreed? is possible that I am dealing with people without words everything that you speak here this posted on my blog and all that talk is with the intention of deceiving people... the mere fact of being a winner of a free chip does not mean I have to be the last to receive...if i not had won no would have no problem to deposit as any other player.. meet the agreed deadline for the honor of the casino... would be good to attract good players.. Reference #: LTK146056285659X Please use this reference number for any correspondence in regards to this issue. Subject: When you were offline (via LivePerson) Dear CoolCat Member, This is Raymond with CoolCat. docs on file since 3/3/2010 8:14:13 PM any withdraw for regular depositors or customers is going a take between 10 business days (if you have the documents on file, the withdrawal process will start ) to get approve and 7 more to cash out,you should receive an email , all must be done by email or live chat support, also you can see in your casino account history when its approved Best wishes, Raymond CoolCat Withdrawals Department You can reach me anytime, Monday - Saturday 8AM EST until 5PM EST Email: [email protected] THE CASINO SHOULD FULFILL THE WORD!!! CARLAGOLD

prism aff mngr LCB User cr flag Posted on 2010-02-08 20:56:48

Hi Melanie, Even though Wild Vegas is a skin of Cool Cat, they are separate casinos and you are allowed to have an account in each. I\'m not sure what the problem you are refering to is. You had already used the LCASINOBONUSES.COM $400 free chip, so you cannot use the 1000BONUSEXPLOSION, since it is also a free chip and it is also meant for new players to try the casino. However, you can definitely request a first deposit bonus on your initial deposit, for example the WINATFIRST275 for a 275% bonus on your deposit. Please contact me through the forum, in the Direct Casino Support section under Prism/Slots of Vegas/VIP Lounge or send me an email to [email protected] if you would like to do this. Best regards, Ingrid

melanierothery LCB User us flag Posted on 2010-02-05 15:28:45

Thought this casino was cool for about a minute... Decided to make first deposit not realising they were cashier linked to wild vegas and was cheated my depoit bonus.... the pages looked different bonus codes different but lame

wolvesfan LCB User nl flag Posted on 2010-01-29 04:30:35

Dear Ingrid, I have played the ND deposit code EXCLUSIVE cashable $400 LCASINOBONUSES.COM at CC casino and went through the $8000 playthrough. But I`m from the netherlands! I didn`t see this post untill now. How can I redeem that code? and reading all this i assume that my withdrawl won`t accepted? Maybe you can help me out here? thnx

prism aff mngr LCB User cr flag Posted on 2009-12-29 18:08:46

Hi Gregor, Thank you for writing. Actually, and please tell your friends if they\'re from Netherlands as well, this casino doesn\'t allow free chips for players of your country: http://www.coolcat-casino.com/support/online-casino-terms-conditions.php This doesn\'t mean they can\'t redeem the chip, because the system doesn\'t have a feature that allows us to restrict the bonus code by country. Players from Netherlands and any of the other restricted countries will be able to redeem the bonus, but they will not be able to cash out since it goes agains the terms and conditions. In your case, the code was denied due to an error, which was lucky for you because that way you contacted CS: please ALWAYS check Terms and Conditions before requesting a bonus, especially you since Netherlands is restricted in a high number of casinos. What they mean when they said you can receive a free chip if you deposit is that sometimes the casino makes exceptions. In this case, they\'re willing to make an exception if you make a deposit, but you do have to make a larger deposit than $5, our standard minimum is $25. Best regards, Ingrid

Gregor1960 LCB User nl flag Posted on 2009-12-25 20:19:32

hallo prism aff mngr i create an account at cool cat casino tried to reedem No Deposit Casino Bonus - EXCLUSIVE cashable $400 LCASINOBONUSES.COM before 20xbonus but could not be reedemd at this time i talk with live chat they told me that players from the netherlands have to deposit first to get this free chip but its a no deposit so i did deposit a small amount first lost it and ask chat again for that exclusive LCASINOBONUSES.COM but they tell me that this is for players that deposit at the casino couple times my frends who told me about this site they get this LCASINOBONUSES.COM without any deposit and i cant get it can you pls check this for me pls

LCB Admin LCB User au flag Posted on 2009-10-25 02:51:01

Hi Maggie4min, getting ID is a standard procedure and is safe :) They do this to protect themselves against multiple accounts and fraud.

maggie4min LCB User cr flag Posted on 2009-10-24 19:20:31

I played at Coolcat took 400% welcome bonus, that was lot to play with. I spend 3 days spending that money as I hit $1000 in video poker. I requested for withdrawl of $700 2 days back, I got a call today that I need to submit my photo id with them, I want to know can I give them photo id. is it safe?

prism aff mngr LCB User cr flag Posted on 2009-10-15 18:29:58

I represent Prism/Slots of Vegas and VIP Lounge but we are in the same group as Cool Cat. Withdrawals are sent 15 business days after being requested; if there\'s a delay with a withdrawal, send me a PM through the forum and I\'ll be happy to look into it. Our casinos offer a lot of bonuses and sometimes this leads to misunderstandings, since new players don\'t always read the terms of a bonus code before using it. I recommend the following (and this is my advice when playing in any casino): 1. If you request a bonus, make sure you know the wagering requirements BEFORE you start playing. 2. If you have winnings that you\'d like to cash out, especially if you used a bonus, DO NOT make another deposit or use another bonus while the winnings are in your account\'s balance. First request your withdrawal, and contact CS to be sure you know the steps to follow. This way, you\'ll always be sure you\'re not breaking any terms and conditions. I would like you to always get your winnings, and terms and conditions in this casino are not much different than any other casino, just please make sure you know what they are. I’m available in the forum in case anyone has a specific issue they\'d like my help with. Ingrid Evans

rust59 LCB User us flag Posted on 2009-10-14 23:02:15

Yes Cool Cat is one of the worse casino online. They will tell players anything to get you to play on this site or one of there others. You will be fine on there site as long as you dont make a withdrawals. They love your deposits buy hate your withdrawals. PLEASE - PLEASE - listen to what am saying this is one place to stay away from -- bad news here or on any of there sites. How they stay online,I will never know. They told me they make lots of money & have lots of players. Well they should have money cause they never pay anyone or slow,& I mean slow,like months. Dont be a fool or be sorry you played here,just stay away. I want the world to know about this place & any place that deals with people the way they do.

daisybrezey LCB User us flag Posted on 2009-10-11 04:48:46

this casino definately doesnt want to pay. been playing bodog for years and im spoiled, always get a check in a week sometimes 3 days. never had problem. even for 4k. Now ive been waiting for 3 weeks for alousy 200 from cool cat. But my deposit went thru fast. Hit my account next day. Sounds like a casino that wont be around long. Or they will start sending bad checks. Ive also ran into rude cashiers. anyone else get the the systems down call back in 30 minutes. got that 4 times one day

bm29 LCB User us flag Posted on 2009-08-21 21:37:28

i was hung up on now.....then the live chat guy at coolcat was rude as could be....said myou know what...im banning all your accounts have a nice day....these people are thiefs...i have casino gambling advice sites....and im dedicating this year to exposing them

bm29 LCB User us flag Posted on 2009-08-21 19:59:31

I tried this no deposit bonus and went through the $8000 playthrough. The casino took $3000 from my account leaving me with $392. I tried to withdraw this but they said I had another account and used the $100 bonus explosion code. If this was the case they should of only took the $100 back at the most. My account is bm2929 and the way I see it they stole $3400 from me. They said the other account could of been made at wildvegas etc. they shouldn\'t of let me make another account if it was going to mess up my main account somewhere else.

cknight LCB User za flag Posted on 2009-08-21 19:50:04

I have played at Cool Cat and Wild Vegas using the no dep bonus with different usernames. How on earth am I supposed to know that this is one and the same casino? It wasn\'t a problem anyway as I lost my bonuses on the slots so quick it\'s just not funny! Come to think of it, over the last six years I have never won at any RTG casinos.

prism aff mngr LCB User cr flag Posted on 2009-08-17 15:13:22

Hi ruffitupz, I don\'t know if you\'re aware of this, but Wild Vegas is a skin of Cool Cat, they are the same casino. What happened was that you have an account in Cool Cat, where you requested your withdrawal and another one in Wild Vegas, with a different username (if you don\'t remember what it is, let me know and I can send it to you by PM). On the 11th, you logged into Wild Vegas but instead of using your WV account to log in, you used your same Cool Cat account. So you redeemed and played the second bonus without realizing you were actually using your Cool Cat account, in the WV skin. I asked the grievance group to review your situation and asked them if an exception could be made in your case, they agreed so your withdrawal has been re-requested for you. This is a one time exception because I wanted you and other players to know about this type of situation. Please everybody, be careful. We allow two accounts in the same casino when they are opened through different skins, that is the case of Cool Cat / Wild Vegas or Prism / Slots of Vegas, but PLEASE make sure you log in with the username that belongs to that casino, so you can avoid this type of situations. Let me know if you have any questions Ingrid

ruffitupz LCB User us flag Posted on 2009-08-12 20:26:37

Another victims of cool cat casino.... Won $200 of the n/d $400 bonus... withdrew $200 and I sent in documents. Rep tells me to wait 2 days before confirming... Logged on after two days to confirm and noticed they denied my winnings claiming i had two free chips. I went to account and noticed a bonus chip redeemed after a day of my withdrawal request. Can\'t believe they posted a bs bonus redeem history so that they dont have to pay. I told cashier rep that it was bs and i didnt log on that whole day but she kept telling me two free chips and wins are voidable. STAY away from this casino.

LCB Admin LCB User au flag Posted on 2009-08-12 07:16:57

Hi georgesbrat, sounds like you took a non-cashable bonus but the delay in getting back to you is not acceptable.

georgesbrat LCB User us flag Posted on 2009-08-11 16:19:48

I requested a $1100 withdrawal on 7/13. It is now 8/11 & finally got an email telling me they approved $750 & it would be another couple of weeks for them to wire transfer it to me!!!! When I inquired abount the difference in amounts, was told they make you repay any bonuses received if you win. You don\'t have to repay the bonus if you lose!!! Cool cat casino is a joke if you are from USA !!!!!!

judi99 LCB User us flag Posted on 2009-06-29 22:55:18

I won a small amount and it\'s been 2 weeks, and still nothing. I received phonecalls almost every night offering a no max playthrough no max cashout coupon offer. As of two weeks ago that all stopped and now I can\'t log in to the web site or any of their other sites. Sounds and feels like i\'am not going to see my money so stay away from cool cat. A good casino to go to is Gold Club Vip. Last year I won 5 JACKPOTS and was funded on all of them within a week and a half max. Hopefully the bad casinos will just go away.

dsingl LCB User us flag Posted on 2009-06-01 22:20:59

I have played at other online casinos and received my winnings quite promply but at Coolcat I have been waiting since April 20, 2009 I keep getting the excuse thing and still have not reived my winnings. They are giving online casinos a bad rep. Surely there is a gaming commission that set rules? So take my advice Do not play there if you are playing to win

tsaunaz LCB User us flag Posted on 2009-05-08 22:48:30

Coolcat casino scam. I made a couple of deposits and played through some bonuses and requested a withdrawal. After 2 weeks, my account history said that my withdrawal was manager approved. After another week I chatted with their online support and was told that this was not the case and my winnings were taken away. They redeposited my original amount with no comments whatsoever. After a week of waiting for the \"overnight\" check, I chatted with online support once again. They then gave me the information that my winnings were taken away and that all the rules about the bonuses and withdrawal requirements are on their website. The only problem is when clicking on the link for specific rules about specific deposits, it says that the page is not available and none of the information provides any more specifics. The casino host was very rude and just kept referring me back to the non-existent rules about the bonuses. I would not suggest that anyone play at this casino until the rules are made available and account history shows more specific information.

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